Subscription management

Subscriptions can be managed by both customers and administrators, depending on access level. The sections below outline how to view and manage subscriptions from each area of the platform.

For Customers: Viewing & Managing Your Subscription

Open the Subscriptions page

From your member account profile, select Subscriptions in the sidebar.

This page displays your active subscription, including:

• Product name

• Subscription fee

• Last billing date

• Next billing date

• Current payment method

You can also cancel your subscription or update your payment method from here.

Change your payment method

Click Change payment method to update the card or payment option used for this subscription.

Enter the new payment details and confirm. Once saved, the updated payment method will immediately appear, including the card type and last four digits, making it easy to identify which payment method is active.

For Administrators: Managing Customer Subscriptions

Open the Subscriptions list

Navigate to E-Commerce → Subscriptions from the admin dashboard.

This view shows all subscriptions across the store, including:

• Customer name and email

• Product

• Price

• Billing cycle

• Last payment date

• Next payment date

Open a subscription

Click on a subscription to view its full details.

This opens the Subscription Management panel, where the current status and configuration are displayed.

Edit subscription details

From the Subscription Management panel, admins can:

• Change the billing cycle (e.g. monthly)

• Update the subscription price

• Adjust the next payment date

• View total revenue generated

• Track how many recurring payments have been processed

• View the associated product and customer

Changes take effect for upcoming and ongoing payments, depending on the update made.

Notes

• Each subscription is managed independently.

• Payment methods are stored per subscription, allowing different subscriptions to use different billing options.

• Subscription data is updated in real time and reflected immediately after changes are saved.